Privacy Policy

Last updated:  11.02 2026

 

1. Introduction

Welcome to Lumio (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

By using our website or services, you agree to the terms outlined in this Privacy Policy.


2. Information We Collect

We may collect the following types of information:


Personal Information

  • Full name
  • Email address
  • Phone number
  • Date of birth
  • Payment details (if applicable)
  • Any information you voluntarily provide through forms or communication


Technical Information

  • IP address
  • Device type
  • Browser type
  • Operating system
  • Pages visited
  • Time spent on the website


Cookies and Tracking Data

We may use cookies and similar technologies to enhance user experience and analyze website performance.


3. How We Use Your Information

We use collected information to:

  • Provide and improve our services
  • Process applications or inquiries
  • Communicate with you regarding updates or support
  • Personalize user experience
  • Send marketing communications (only if you opt in)
  • Ensure platform security and prevent fraud
  • Comply with legal obligations


4. Sharing of Information

We do not sell your personal data.

We may share information with:

  • Trusted service providers assisting in operations
  • Payment processors (if applicable)
  • Legal authorities when required by law
  • Business partners in the event of a merger, acquisition, or restructuring

All third parties are required to protect your information.


5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.


6. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

However, no online transmission is 100% secure, and we cannot guarantee absolute security.


7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time

To exercise your rights, please contact us at: support@lumio.com


8. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our services after changes indicates acceptance of the updated policy.